VP of Technology and Analytics
ACQ Holdings
Manage and maintain entire technology department as well as manage recovery department and processing department.
- Designed and deployed a custom, full-stack in-house CRM and core business management platform end-to-end, managing AWS infrastructure (EC2, RDS Aurora, IAM, CloudWatch)
- Integrated Bedrock AI services into internal analytics platforms to deliver secure, automated business intelligence for executive management.
- Led cross-functional operations across the Reinstate and Processing departments, directly managing 5 employees, tracking performance metrics, and optimizing daily workflows.
- Developed custom management dashboards and internal automation systems that streamlined tracking and improved employee throughput.
July 2023 - Present
LAMP Stack Developer
ACQ Holdings
Maintain majority of full stack LAMP codebase
- Increased collections recovery by 25% by developing a client-facing web application that algorithmically offered personalized settlement options.
- Engineered and deployed a proprietary, high-availability short URL redirection server to support marketing and transactional communications.
- Built and maintained all internal and third-party REST APIs, enabling secure integrations with payment processors and credit reporting agencies.
- Administered local development environments alongside production AWS multi-instance EC2 and RDS architectures.
- Increased Security by developing security features to fight DOS and DDOS attacks
April 2022 - July 2023
Junior LAMP Developer / Director of Analytics and Vendor Relations
ACQ Holdings
Managed majority of third party vendors as well as reporting and assist in managing codebase
- Integrated advanced reporting modules into the internal CRM to give leadership real-time visibility into key performance indicators.
- Managed vendor relationships and pricing negotiations for critical line items, overseeing up to $4M annually in lead purchasing alongside payment processors and credit agencies.
January 2021 - April 2022
Director of Analytics and Vendor Relations
ACQ Holdings
Monitored lead purchasing, created majority of reporting, and managed most third party vendors
- Leveraged Python machine learning libraries (Scikit-Learn, Pandas, NumPy, Matplotlib) alongside MySQL to optimize automated financial underwriting models.
March 2018 - January 2021
